(MCQ TOP 200) SELLING & ADVERTISING

UNIVERSITY OF LUCKNOW

B COM 

SEMESTER :II

SELLING AND ADVERTISING

(MCQ TOP 200)

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Multiple Choice Questions



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1.      Magazines add credibility to the message because of the reputation in the eyes of

(a)  Marketing manager 

(b) Retailers 

(c) Consumers 

(d) Wholesalers

2.      Selecting time, choosing media types, deciding on reach of frequency and media vehicle for advertisements are part of

(a)  Media strategy 

(b) Media execution

(c) Selecting media 

(d) Measuring communication

3.      Promotion mix includes Sales Promotion, Personal Selling, Advertising and

     a) Marketing

    (b)Sales

   (c)Publicity 

  (d) None of these

4.      Independent organization of creative people for advertisement and promotional tools are called

    a) Advertisement Makers                 

    b) Advertisement Creators

    c) Advertisement Developers           

   d) Advertisement Agency

5.                       is a promotion strategy that calls for using the sales force and trade promotion to move the product through channels.

a) Push strategy                     b) Pull strategy

c) Blocking strategy       d) integrated strategy

6.      Which among the following is not a function of ad agency?

a) Conduct market analysis              

b) Develop advertising plans

c)  Develop media strategy           

d) Collect feedback from target audience.

7. is irregular in nature

(a)  Promotion mix           

(b) Sales promotion

(c) Trade promotion    

(d) Discount coupon

8.             is the factors contributing for the rapid growth of Sales Promotion.

(a)   Pressurizing by manager to increase sales

 (b) More external competition

(c) Least difference among the brands            

  (d) All of these

9.      ”Sales promotion means any steps that are taken for the purpose of obtaining or increasing sales” was stated by

(a)  Kollar and Clark

 (b) Hanson

(c) Bordan 

(d) AHR Detens

10.   An Ad copy which informs the target group the fact that the manufacturer is established enough to give them the right goods is?

  a) institutional copy

b) straight selling copy 

c) educational copy

 d) expository copy


11.   Copy testing is also known as

 

a) Pre Testing 

b) Copy writing 

c) concurrent testing 

d)Preview

12.   A consumer contest is an example of                  .

 

a) Personal Selling                     

  b) Sales Promotion

 c) Advertisement                       

  d) Indirect Selling

 

13.   Searching and identifying potential buyers for a product is                     

 

a) Selling            

b) Prospecting         

  c) Compelling              

  d) Canvasing

 

14.   Determining the promotion budget on the basis of financial availability of capital is characteristic of which of the following budget methods?

a) Affordable method              

b) percentage-of-sales method

 

c) competitive-parity method   

d) objective-end-task method

 

15.   The best promotional tool in any marketing is

(a)  Word of mouth publicity        

  (b) Self-liquidating promotion

      (c) Push promotion                     

       (d) Dealers promotion method

16.   On pack samples are the examples of

(a)  Trade promotion                               

  (b) Sales promotion

        (c) Manufacturers promotions             

        (d) Fulfilment cost

17.   The most popular form of advertising and it reaches to masses.

(a)  Social media 

(b) Email 

(c) Television

(d) Print

18.   Advertising for                                             is not allowed.

(a)  Liquor           

(b) Washing powder

 (c) Cigarette 

(d) Both a and c

19.   Advertisement provides information regarding product, or idea in non-personal forms, as no face to face contact is involved between …………….

(a)  Marketer and retailer             

(b) Jobber and wholesaler

    (c) Buyer and customer       

    (d) Market manager and salesman

20. are vehicles or channels through which the advertising messages are transmitted

            to target consumers so that the desired action may be induced at the consumer level

a) advertisement media                  

b) advertisement copy

c) advertising layout                          

d) teaser advertisements


21.   Consider the following statements:

 

Statement 1: Print media is the oldest and basic forms of mass communication.

Statement 2: Print media can make a faster delivery than broadcast media

 

a) Both statements are right            

b) Both statements are wrong

 

c) Only Statement 1 is correct       

d) Only statement 2 is correct

 

22.   Showing the product in a picture as being bigger than it actually is an example of

a) Deception  

  b) Subliminal Ads       

c) Obscene ads              

d) Challenging

23.   A producer announced that on purchase of a particular product another product will be provided at less rate is

(a)  Discount                  

(b) Quantity gift      

(c) Cheap bargain 

(d) Promotion mix

24.   Advertisement through radio was very popular till the middle of last century because of            

(a)   Its effectiveness

 (b) More popular than newspaper

                (c) Mass reach         

                (d) Cost of advertisement

25.   “Advertising is any paid form of non-personal presentation and promotion of ideas, goods and services by an identified person”. Who stated this?

(a)  Australian marketing Association

 (b) European marketing Association

        (c) China marketing Association          

        (d) American marketing Association

26.   Axe body spray ads are examples of            

 

a) Obscene advertisements  

b) Deception    

c) Subliminal    

  d) Rational appeal

27.   Advertisement aims at                    

             a) Product selling 

            b) Marketing  

            c) Customer relations  

          d) Mass communication

 

28.                Advertising influences the mind of the consumers by creating desire and taste for

(a)  Old products

 (b) Same products 

(c) New products 

(d) Different products

29.                  is a non-paid form of promotion

 

a) Advertising   

  b) Direct Marketing  

c) Sales Promotion     

d)Publicity

30.  Sales persons who want for the sales to come to them is known as

a) Transactional  

b) Closers

c) Relational        

d) Consultants


31.  Marketing management must make four important decisions when developing an advertising program. All of the following would be among those decisions except:

a) Setting advertising objectives. 

b) Conducting advertising culture audit


c)  Setting the advertising budget.     

d) Developing advertising strategy.

 

32.   Creating innovative and new ideas, identifying customers benefit, selecting specific appeals for advertisements are the part of

(a)   Message strategy 

(b) Message execution 

(c) Selecting media 

(d) Measuring communication

33.  Consumer promotion, trade promotion and              _ are the three forms of sales promotion

a) Media Promotion         

   b) Sales Force Promotion

    c) Core Promotion           

      d) Media Mix

 

34.  Selecting style, tone, words for making ads are part of

(a)  Message strategy                     

(b) Message execution

        (c) Selecting media             

   (d) Measuring communication

35.  It is popularly known as free form of promotion

 

a) Advertisement    

b) Publicity

c) Personal Selling        

d) Marketing

 

36.  If a company gives false message to the customers, it is known as

a) Obscene ads    

b) Subliminal ads      

c) Deception            

d) None of these

37.  AIDA stands for Attention,                   , Desire and           .

 

a) Interest; Action

b) Idea; Approach

 c) Intensity; Appeal 

d) Involvement; Appeal

 

38.  The basic objective of push strategy is to encourage the                        

 

a) Consumer    

b) middlemen 

c) Producer     

c) Public

 

39.  Through ads customer used to take their purchasing decision in advance, in this way advertisement help in

(a)  Online marketing 

(b) Customer decision 

(c) Personal selling

(d) Convenient purchasing

40. is the sum total of values, assets and liabilities generated by a branded product over a

        period of time.

 

a) Brand loyalty 

b) Brand association 

c) Brand Equity   

d) Brand awareness


41.  Excuses for NOT making a purchase commitment or decision are called

a) Constraints 

b) Interventions  

  c) Troubles      

d) Objections

42.   “Think globally, act locally” is a global advertising strategies and local advertising programs under   of international marketing decision.

(a)  Standardization drawbacks            

  (b) Advertisement regulations

(c) Standardization benefits       

   (d) Typical responses

43.  Aishwarya Rai Bachan endorsing L’Oreal is an example of?

 

a) Rational appeal 

b) Beauty appeal 

c) Sex appeal   

d) Emotional appeal

 

44.   Sandwich Board Advertisements is not suitable for the products like

(a)  Burger

 (b) Pizza

(c) Cold drink

(d) Pizza

45.   The long term sales effect of the sales promotion could be

(a)  Positive           

(b) Negative 

(c) Neutral 

(d) All of the above

46.   If product is related to warranty then price is related to

(a)  Retail outlets

(b) Advertisements

(c) Discounts

(d) attractiveness

47.  If a copy tells openly and directly all the features of a product or a service with the help of suitable pictures, photos and diagrams to impress a customer, it is called?

a) descriptive copy              

  b) educational copy

c) straight selling copy        

d) expository copy

48.  Which among the following is the right sequence of copywriting process?

a)  planning, research, organisation, writing, checking, proof reading, editing, revision

b)  research, planning, organisation, writing, checking, proof reading, editing, revision

c)  planning, research, organisation, writing, checking, editing, proof reading, revision

d)  research, planning, organisation, writing, checking, editing, proof reading, revision

49.  A series of actions that media planners take to attain the media objectives

a) Media Function

   b) Media Strategy   

c) Media Policy    

d) Media Option

50. media can give 24 hour exposure to the public eye.

a) Television    

b) Print    

c) Internet       

  d) Flex Board

51.  The central theme of an advertisement that motivates the consumer to make a purchase decision is?

a) Advertising appeal 

b) Advertisement script 

c) Slogan    

d) Headline


52.  Statement 1: Media planning starts with analysis target audience

 

Statement 2: Media strategy is concerned with the selection of appropriate media)

a) Both statements are right            

b) Both statements are wrong

c) Only Statement 1 is correct       

  d) Only statement 2 is correct

53.  The process which consists of six stages; prospecting, preapproach, approach, presentation, close, and follow-up is called the:

a)  Product Marketing Process           

b) Direct Marketing process

c) Personal selling process   

d) Purchase decision process

54.  ……is a measure of attachment that a consumer has to a brand.

a) Brand loyalty b) Brand association   c) Brand Equity   d) Brand awareness

55. is used heavily when introducing a new product category.

 

a) Persuasive advertising                 

  b) Inferential advertising

c) Reminder advertising                    

d) Informative advertising

56.  Providing offer to refund a part of the purchase price of any product to consumer is known as

(a)  Coupon

 (b) Price pack 

(c) Rebate/cash refund offer

(d) Patronage reward

57.   Setting the promotion budget so as to match the budgets of the competitors is characteristic of which of the following budget methods?

a) Affordable method                      

b) Percentage-of-Sales method

c) competitive-parity method       

d) Objective-end-task method

58.  Keeping consumers thinking about the product is the objective for which type of advertising?

 

a) Informative advertising                

b) Psychological advertising.

 

c) Reminder advertising                

d) Persuasive advertising.

 

59.  Evaluation, length of promotion, size of incentive, deciding how to promote and distribute the promotion program itself is the part of                                    

(a)  Tools                                                                

(b) Objectives

    (c) Developing sales promotion program   

(d) None of these

60.  Which among the following is an example of Trade promotion?

 

a) Coupons  

b) Samples   

c) Push Money    

d) None of these


61.  The specific carrier within a medium is called

 

a) Media Carrier  

b) Media Bus  

c) Media Van      

d) Media Vehicle

 

62.                    is direct communications with carefully targeted individual consumers to obtain an immediate response.

Personal selling 

b) Public relations 

c) Direct marketing 

d) Sales promotion

63.  Consider the following statements:

Statement 1: Point of purchase advertising refers to advertising at the place and time of purchase

Statement 2: It is similar to window dressing.

 

a) Both statements are right           

b) Both statements are wrong

c) Only Statement 1 is correct     

d) Only statement 2 is correct

64.  Colgate is offering scholarships worth one lakh rupees to Indian students. This highlights

a) Advertising clutter       

b) Corporate Social Responsibility

c) Advertising revolution      

d) Mass advertising

65.   A small amount of product is offered to the customer for trial is called

(a)  Product combination 

(b) Sample

(c) Coupon 

(d) Rebate

66.   Which concept supplements the work of middlemen?

(a)  Cooperative advertising 

(b) Sales promotion 

(c) Dealer promotion

(d) Trade promotion

67.  The sales promotion strategy which concentrates on the middlemen and consumers is known as        

a) Pull Strategy                         

b)Combination strategy 

c) Sale force Strategy            

  d) Push Strategy

68.  Communication activities which provide incentives to consumer is known as_                 

 

a) Advertising  

b) Direct Marketing

c) Sales Promotion     

d) Publicity

 

69.  The final stage in the personal sales process is the                            stage

 a) Follow-up 

b) Assumptive close          

c) Trial Close        

d) Presentation

70.  It is criticized that advertising causes people to give too much importance to                

 

a) Fashion   

b) Material goods

  c) Cost of product 

  d) Standard of living


71.  Consider the following statements: Statement 1: Two major dimensions of advertising are message creation and message dissemination Statement 2: Message creation is meaningful once the advertisement is created.

a) Both statements are right             

b) Both statements are wrong

c)  Only Statement 1 is correct     

  d) Only statement 2 is correct

72.  The strategy that encourages dealers and distributors to sell a product is known as

a) Push         

b) Pull              

c) Combination           

d) Marketing

73.   A manufacture provide sales promotion to a wholesaler is

(a)  Cooperative advertising 

(b) Sales promotion

(c) Dealer promotion

(d) Trade promotion

74.   The party who get advantages through sales promotion is

(a)  Retailer           

(b) Manufacturer         

(c) Wholesaler             

(d) Both b and c

75.   A display in retail outlet is called

(a)  Money based sales 

(b) Self-liquidating promotion 

(c) Direct marketing

(d) Point of sale

76.   Which of the following is more of personal medium of advertisement?

a) Internet Advertisement               

  b ) Broadcast Media

c) Direct Mail Advertising               

d) Print Media

77.   Scratching card and getting gift or some offer immediately is called

(a)  Lucky draw 

(b) Instant draw and assigned gift

(c) Quantity gifts

(d) Rebate

78.  Which among the following is a Pull Strategy?

 

a) Trade promotion 

b) Consumer Promotion

c) Sales Force Promotiond

(d) None of these

 

79.  Process of purchasing space in a media is

 

a) Media Spacing 

b) Media Scheduling

 c) Media purchasing   

d) Media Buying

80.  Which tool of the promotional mix consists of short-term incentives to encourage the purchase or sale of a product or service?


a)  Advertising       

  b)public relations        

c)direct marketing       

d) sales promotion

81. is a plan of presenting the message in a more specific and compact form within the

            advertising space available to the target consumers

 

a) advertisement media             

  b) advertisement copy

 

c) advertising layout                

d) teaser advertisements


82.  Which among the following is not an essential of advertising appeal?

 

a) It must be conceptually sound    

b) It must be interesting

c) It must be economical                 

  d) It must be complete

83. is a self-regulatory voluntary organization of the advertising industry

 

a) Securities and Exchange Board of India  

  b) Reserve Bank of India (RBI)

 

c) Medical Council of India    

d) Advertising Standards Council of India (ASCI)

 

84.  Advertising is an important source of revenue to   

 

a) Advertisers 

  b) Public

c) Media   

d) Government

 

85.   The producer gives a guarantee to the consumer that they will maintain the product in proper condition during a certain period is known as

(a)  Pre sales service 

(b) After sales service

(c) Marketing method

(d) Sales promotion

86.                If promotion is related to advertisement then place is related to

(a)   Retail outlets (b) Warranty (c) Discounts (d) Attractiveness

87. is directed towards consumers and traders with the intention to increase

immediate or short term sales.

 

a) Advertising  

  b) Direct selling 

c) Sales Promotion    

d) Publicity

 

88.  Merchandise allowance is a                             technique.

 

a) Consumer promotion Techniques       

b) Trader Promotion Techniques

 

c) Sales Force Promotion Technique       

d) Pull Promotion Technique

 

89.  The reduction in the price of a product for a short span of time is known as                       

 

a) Rebate        

b) Free Offer         

c) Price off offer                      

  d)Trade offer

 

90.  Couponing is an example of                                 

a) Consumer promotion Techniques         

b) Trader Promotion Techniques

c) Sales Force Promotion Technique             

d) Dealer Promotion Technique


91.   Samples, coupons, premium offers, money refund orders, prize off, contests are tools and programs for

(a)  Product mix

 (b) Place mix 

(c) Customer sales promotion

(d) Marketing mix

92.   It is advisable to use                              as a source of advertising.

(a)  Social media

 (b) Email 

(c) Radio 

(d) Television

93.  Benetton ‘Unhate’ ad campaign, featuring world leaders kissing is a case of   

 

a) Subliminal ads  b) Misleading c) Obscene     d) Appealing

 

94.                A pull sales promotion strategy concentrates on the                

 

a) Consumer   b) middlemen     c) Producer                c) Sales force

 

95.  The additional amount of money consumers are willing to pay for a brand is known as

a) Brand loyalty b) Brand association c) Brand Equity d) Brand awareness

96.  Catalogues, magazines, newspaper and invitations to organization-sponsored events are associated with the marketing mix activity of

(a)  Manufacture (b) Production (c) Promotion (d) Development

97. is the oral communication with potential buyers of a product with the intention of

making a sale.

 

a) Personal Selling   b) Direct Marketing c) Sales Promotion   d) Publicity

 

98.   Advertisement is a type of

 

(a)   Outdoor marketing (b) Indirect marketing (c) Share marketing (d) Transaction marketing

 

99.   Pioneer advertising, consumer advertising and product advertising are

(a)  Objective of advertising                                  (b) Types of advertising

(c) Marketing decisions in advertising           (d) Evaluating advertising

100.       Which one among the following Acts does not contain provisions that regulate advertising in India?

a) The Consumer Protection Act, 1986          b) Motor Vehicles Act, 1988

c) The Company Secretaries, Act                d) Prize Competition Act, 1955

101.      The large volume of advertising in a society is known as             

a) Advertising clutter   b) Deception c) Mass advertising d) Large scale advertising


102.      Drama, exhibitions, fair are effective means of

(a)  Personal selling (b) Advertisements (c) Sales territory (d) Entertainment

103.  The change of customer behavior as result of promotion is measured by

(a)  Narrowcasting  (b) Customer audit         (c) Volume allowance (d) Media planning

104.      Which type of promotional tool is nonpublic, immediate, interactive and customized?

(a)   Indirect marketing (b) Direct marketing(c) Viral marketing(d) E-commerce

105.               The customer gets an offer of gift on some fixed date and the winners are announced through draw is called

(a)  Lucky draw (b) Instant draw and assigned gift (c) Quantity gifts (d) Rebate

106.   Statement 1: Post testing is an evaluation conducted to know whether a proposed ad campaign is appealing to target group

Statement 2: It is also known as copy testing.

 

a) Both statements are rig                 b) Both statements are wrong

 

c) Only Statement 1 is correct           d) Only statement 2 is correct

 

107.  All of the following methods are used for evaluating advertising effectiveness except:

 

a) Pre- test     b) Post- test     c) Concurrent test       d) Marginal test

 

108.    All of the following methods are considered to be concurrent testing methods except:

a) consumer diaries                           b) co-incidental surveys

c) readability studies                      d) electronic devices

109.               If a consumer is getting a product with either low cost or any free good with it as an incentive to buy a product is called

(a)  Coupon                  (b) Price pack       (c) Rebate/cash refund offer         (d) Premium

110.      Which among the following is not a mechanical test?

 

a) Psychogalvanometer         b) Techistoscope

 

c) Camera test                       d) Consumer dairy test

 

111.      Creating image of product in the minds of target group is called

a) Marketing   b) positioning c) Branding   d) Popularising

112.  The cost of printing, media support, artwork and distribution is known as

(a)  Promotion cost (b) Communication cost (c) Fulfilment cost (d) Marketing cost


113.  “Through newspaper any firm can reach literate customers only”. It’s a

(a)  Nothing related to illiterate customers (b) Advantage of newspaper

(c) Drawback of newspaper   (d) No problem in such advertising

114.  ignores large differences in cultures, demographics, and economics of

international marketing decision.

(a)  Standardization drawbacks     (b) Advertisement regulations

(c) Standardization benefits             (d) Typical responses

115.  The plan that show time, date and frequency of an advertisement is

a) Media Plan   b) Media Schedule  c)  Media Time d) Media Space

116.  Direct mail advertising sends messages through

 

a) Audio     b) Video    c) Mail         d) None of these

 

117.      The combination of media used for advertising in a target market is

a) Media Mix   b) Market-Media Match c) Media Advertising  d) Media Option

118.      Which       concept       supplements       the       work       of       sales       promotion?

(a)  Middlemen (b) Wholesaler (c) Advertising (d) Personal selling

119.      On- pack coupons are the e.g. of

(a)  Trade promotion (b) Sales promotion (c) Money based sales promotion (d) Fulfilment cost

120.                   If a company wants to build a good “corporate image,” it will probably use which of the following marketing communications mix tools?

a)  advertising  b)  public relations c) direct marketing       d) sales promotion

 

121.                   Increasing short term sales, getting retailers to carry new products and advertise more, reinforce brand position are...................... of Sales promotion.

(a)  Tools (b) Developing programs (c) Overviews(d) Objectives

122.               Which of the following strategies is usually followed by B2B companies with respect to promotion strategy?

a)  Push strategy  b) Pull strategy  c) Blocking strategy   d) Integrated strategy

 

123.      An Ad copy that uses the endorsement of a satisfied customer?

 

a) comparative copy                          b) reminder copy

 

c) expository copy                              d) testimonial Ad copy


124.      Giving cash or award to customer for using the same product regularly is called

(a)  Coupon (b) Price pack (c) Premium (d) Patronage reward

125.      The middlemen help to stabilises the prices by opting

(a)  Stocking of goods (b) Distribution of goods (c) Sale of goods(d) Marketing of goods

126.       Statement 1: Media planning refers to series of decision involving delivery of messages to the target audience

Statement 2: The central theme of media planning is message dissemination.

a) Both statements are right        b) Both statements are wrong

c) Only Statement 1 is correct       d) Only statement 2 is correct

127.               Role of middleman is to ensure that there is seamless flow of goods in the market by matching

(a)  Wholesalers and manufacturers                      (b) Production and sales

(c) Supply and demand                                (d) All of these

128.  The advertisement of newspaper has a very short life span of

(a)                One day    (b) One week              (c) One month             (d) One year

129.  Which among the following is not an objective of advertising research?

 

a) Improve the efficiency of an ad                b) Develop advertising

 

c) Evaluate impact of an ad                          d) To avoid wastage of an ad

 

130.  The type of appeal which is related to a person’s psychological and social needs for purchasing products and services?

a) Rational appeal            b) Emotional appeal  c) Moral appeal         d) Humour appeal

 

131.      Series of advertisement messages that share a single idea or theme is

a) Advertisement Campaign            b) Advertisement Group

c) Advertisement Cluster                   d) Advertisement Series

132.                    Advertising is a non-personal process but must be written or printed in words       advertise and helps in the sale of the product.

(a)  Salesman            (b) Sponsors (c) Marketer (d) Marketing manager

133.                   A certificate that gives buyer a kind of saving when they purchase any specified item is called

(a)  Coupon (b) Price pack (c) Rebate/cash refund offer (d) Premium


134.      When customer is a getting some gift items with the product they purchase is known as

(a)  Price pack (b) Product combination (c) Quantity gift (d) Lucky draw

135.      Point of Purchase Ads are also known as

 

a) In-Store Advertising                     b) Built-in Advertising

 

c) Green Advertising                          d) Stock Advertising

 

136.                   Building and maintaining relation with government officials to influence legislation and regulation is a part of

(a)  Direct marketing (b) Indirect marketing (c) Loyalty schemes (d) Public relation

137.      Selection of most appropriate cost-effective medium in advertisement is

a) Media Buying    b) Media Scheduling c) Media Purchasing d) Media Selection

138.               The aggregate of all the factors which arouse the needs of customers and guide them in final selection is called?

a) Advertising appeal  b) Advertising media c) Advertisement     d) Buying motive

 

139.      When customers are getting offer for the product with fewer prices then the listed price is

(a)  Refund (b) Discount(c) Lucky draw (d) Quantity gift

140.      Airline frequent flyers schemes are

(a)  Promotion mix (b) Fulfilment cost (c) Loyalty schemes (d) Direct marketing

141.  The content and context of a message contained in an advertisement is called?

 

a) Ad copy    b) Script c) Body       d) Advertising appeal

 

142.  The middlemen are the connecting link between the producers and                     

(a)  Sellers (b) Marketers (c) Buyers (d) Marketing managers

143.  To introduce the new products to world of consumers is the main goal of

(a)  Entertainment (b) Advertising (c) Boost the sales (d) Online marketing

144.                   Which of the following promotional forms is often described as being too impersonal and only a one-way communication form?

a) advertising   b) personal selling c) public relations d) sales promotion


145.                   Sales promotion is very important for any product, especially for newly launched and designed product. How it affect the product?

(a)  Affects the quality of product (b) Affects the quantity of product

(c) Affects the image of product   (d) Affects the price of product

146.  The cost handling in campaign and financing the offers is known as

(a)  Promotion cost (b) Communication cost (c) Fulfilment cost (d) Marketing cost

147. A sales promotion in which a manufacturer provides to a wholesaler is

(a) Trade promotion                                     (b) Sales promotion

(c) Money based sales promotion                  (d) Fulfilment cost

148.      The promotion tool that may include coupons, contests, premiums, and other means of attracting consumer attention is best described as being which of the following?

a)    advertising        b) personal selling c) public relations d) sales promotion

 

149.  Sales contest, conventions, trade shows are

(a) Word of mouth publicity (b) Push promotion (c) Dealers promotion method

(d) Business promotion tools

150.      Which of the following strategies is usually followed by B2C companies with respect to promotion strategy?

a)    Push strategy       b) Pull strategy c)  Blocking strategy  d) Integrated strategy

 

151.  is the purpose of public relation activities to create good image of the company in

the mind of the people.

(a) Not to create immediate demand (b) Create immediate demand

(c) Maintaining immediate demand (d) Start production for immediate demand

152.  Advertising allowance, incentives to salesman, quantity discount are the method of

(a) Retailer promotion method (b) Wholesaler promotion method

(c) Dealer promotion method (d) Jobbers promotion method

153.  The first step in developing an advertising program should be to:

 

a)    Set advertising objectives.           b) Set the advertising budget.

 

c) Evaluate advertising campaigns. d) Develop advertising strategy.


154.  To maintain the present customers to buy the product and encourage them to buy more is an objective of

(a) Promotion mix (b) Personal selling(c) Public relation(d) Sales promotion

155.  is an element of “Sales Promotion” includes distribution of free samples,

organizing trade fair, exhibition, offers, discount coupon etc.

(a) Marketing mix (b) Promotion mix(c) Product mix(d) Price mix

156.  If price is related to discount then promotion is related to

(a) Retail outlets (b) Advertisements (c) Warranty (d) Attractiveness

157.      A specific communication task to be accomplished with a specific target audience during a specific period of time is called an:

a)    Advertising campaign.     b) Advertising objective. c) Advertising criterion.

d) Advertising evaluation.

 

158.      For making advertisement s more effective, the manufacturers improve

                          and launch new products.

(a) Existing products (b) Advertisement style (c) Marketing channel (d) Sponsors

159.       The place where the doubts of middleman can be rectified

(a) Conference  (b) Seminar    (c) Meeting  (d) Both 2 and 3

160.       Providing reduced price than the marked price by the producer directly on the package or sometimes called cents-off deals is known as

(a) Coupon (b) Price pack (c) Rebate/cash refund offer(d) Premium

161.      Which of the following WOULD NOT be one of the primary advertising objectives as classified by primary purpose?

a)    to inform        b)  to persuade  c) to remind         d) to make profits

 

162.       The product is sold and money is received in installments. No interest is charged on these installments is

(a) Rebate (b) Refunds (c) Full finance (d) Product combination

163.       If place is related to retail outlets then packing is related to

(a) Warranty (b) Advertisements (c) Discounts (d) Attractiveness

164.       A promotion in which customer have to a small amount of money together with some proof of purchase is                  

(a) Money based sales (b) Self-liquidating promotion (c) Direct marketing (d) Point of sale


165.       Middlemen is classified into two categories 1) Mercantile Agent 2)                       

(a) Retailer (b) Buyer (c) Jobber (d) Merchant

166.       The seller borrow the goods and services of different middlemen to pass the production to the

(a) Distribution channel (b) Actual users (c) Fake users (d) Wholesalers

167.       For making a large margin of profit a person purchases goods and sell in his own name is

(a) Buyer (b) Jobber (c) Merchant middleman (d) Retailer

168.        Middlemen performs the activities like

(a) Advertising (b) Personal selling (c) Sales promotion (d) All of these)

169.        Advertising creates employment as it increases the volume of sales and ……

(a) Production (b) Marketing (c) Promotion (d) Personal selling

170.        Lower costs, greater global advertising coordination consistent worldwide image are the........................ of international marketing decision.

(a) Standardization drawbacks (b) Advertisement regulations (c) Standardization benefits (d) Typical responses

171.        The best advertisement is

(a) By emails (b) Print media (c) Television (d) A satisfied customer

172.        With the popularity of satellites, phones, iPod etc. usage of.............. becomes ineffective but in

remote areas it is considered as the fastest way to communicate with masses.

(a) Social media (b) Email     (c) Radio (d) Television

173.        Advertising is not flexible as the message is once fixed it can’t be altered again and again according to the                          

(a) Advertiser (b) Sponsor (c) Customer (d) Marketer

174.        From the perspective of sales, advertisements are required for

(a) Profit (b) Loss (c) Increasing sales (d) Decreasing sales

175.        When a number of advertisements are published in the newspaper in series and in regular intervals are called

(a) Monopoly in market (b) Feedback mechanism (c) Boosting the sales (d) Teaser advertisements

176.        Advertising is generally criticized because the cost involved in making ads are generally

(a) High (b) Low (c) Medium (d) Equal to the production

177.   and loyalty programs are wonderful and cost effective way to stay in touch with

customers when customer database is used correctly.

(a) Social media  (b) Email  (c) Radio  (d) Television


178.        Levels of differentiation, market share, product lifecycle stage, correlating promotional spending and brand sales are part of                                                                                    in advertising.

(a) Objective of advertising               (b) Models of advertising

(c) Evaluation of advertising              (d) Developing strategy

179.        Advertising involves dissemination of information about a produce, service to induce people to take actions beneficial to

(a) Advertiser (b) Sponsor (c) Marketing manager (d) Firm

180.        Which of the following is the most popular print media available to advertiser?

(a) Magazine (b) Pamphlet (c) Emails (d) Newspaper

181.        Direct mail advertising is suitable in case of

(a) Retailer (b) Wholesaler (c) Personal selling (d) Share broker

182.   is helpful in promotion the businesses people and big industrialists are promoting

their goods and services through networking sites like Facebook, Twitter etc.

(a) Social media (b) Email (c) Radio (d) Television

183.   in advertisement means of providing complete information about the product and its

uses to the society.

(a) Legal environment (b) Awareness (c) Interest (d) Educative

184.        Comparing past sales and advertisement, trying for new experiments, measuring sale difficulties are

(a) Objective of advertising (b) Models of advertising (c) Evaluation of advertising

(d) Developing strategy

185.        In advertisements we generally see a warning for cigarettes that “Smoking is Injurious to health”. It’s an example of

(a) Advertising (b) Monopoly in market (c) Legal environment (d) Entertainment

186.        A particular growing of customers assigned to a salesman for his sales activity is called

(a) Marketing territory (b) Sales territory (c) Advertisement territory (d) Promotion territory

187.        Digital marketing is same as

(a) Marketing through emails (b) Marketing on Facebook (c) Marketing on Twitter

(d) All of the above

188.        Advertising gives benefits to society of large people. At the same time it adds to cost, undermine social values, creating monopoly and encourage.

(a) Sale of products                            (b) Sale of interior products

(c) Sale of old products                      (d) Sale of large products


189.        Advertisement is a mass communication. It addresses to masses and it’s a form of       

communication.

(a) Personal (b) Non personal (c) Direct (d) Indirect

190.        It is difficult to evaluate the impact of advertising message as there is no immediate and accurate

(a) Legal environment (b) Feedback mechanism (c) Convenient purchasing (d) Educative

191.        What is one of the primary goals of reminder advertising

a)  maintain customer relationships             b) build brand preference

c) correct false impressions                 d) inform the market of a price change

192.        AIDA refers to the

a)  hierarchy of effects model b) broadcast model c)subscription model d) Internet model.

193.        What is the next step after “closing the sale” in personal selling process?

(a) The opening                              (b) Need and problem identification

(c) Dealing with objectives            (d) Follow up

194.        Digital marketing is same as

(a) Marketing through emails (b) Marketing on Facebook (c) Online ads (d) All of the above

195.        Pride appeal is which type of appeal

(a)Rational (b)Informative (c)Emotional (d)Non information

196.        Which of these type is a hidden advertisement? (a)Surrogate (b)Competitive (c)Comparative (d)Industrial

197.        Which of these contain no illustrations or logos?

(a) TV (b) Magazine (c) Classified advertisements (d)Cinema

198.        A short and striking or memorable phrase used in advertising is called (a)logo (b)Slogan (c)brand image (d)sign

199.        POP is an abbreviation of

(a) Purchase of product (b) Point of purchase (c) Property of product (d)Priority of purchase

200.        A specific coordinated advertising effort on behalf of a particular product or service that extends for a specified period of time

(a)Campaign (b)Trial (c)Commercial (d)Marketing


 SELLING AND ADVERTISING
3 rd SEMESTER SYLLABUS

Unit –I: Selling: Concept, Nature and Role in Marketing. Personal Selling: Evolving face of Personal Selling, Nature and importance of Personal Selling, Characteristics of a successful salesperson, Sales as a career option, Sales training, Consumer psychology and buying motives, difference between selling of of consumer and Industrial Products 

 Unit –II: Selling process: Prospecting, Pre-approach, Approach, Sales presentation and demonstration, Handling objections, Closing the sale, After sale service. Effective selling techniques, role of relationship marketing in personal selling, tools of selling, motivating and Remunerating Salespersons. 

Unit –III: Advertising: Concept, role, functions, scope and types, Economic, Social, Legal and Ethical aspects of Advertising. Advertising Appeals: Meaning, types and methods, advertising as a persuasive communication process. Advertising Design: Characteristics and basic elements of Advertising copy. Creation, Production and Planning of Advertisements. Advertising Budget: Types, components and process of preparing. Advertising Agency: Functions and selection of agency. 

Unit –IV: Advertising as a component of Integrated Marketing Communication, AIDA and DAGMAR model. Advertising Media: Types (Print, Outdoor, Electronic and other), Characteristics, merits and limitations of each media type. Media planning: Selection of media category; their reach, frequency, impact, cost and other factors influencing media choice. Problems in reaching rural and remote audience. Evaluation of Advertising effectiveness: Importance, difficulties and methods of measuring advertising effectiveness


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